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Privacy & Security
Privacy Policy

What is your privacy policy?

      This policy covers the processing of all personal information by LoveToy limited. who own the brand of" LoveToy").

This policy sets out the basis on which we will process any personal information we collect from you, or that you provide to us. Please read

the following carefully.

        Information we may collect about you,We may collect and process the following information about you:

You may give us information by filling in forms on our site or by corresponding with us by phone, email or otherwise.

This includes information you provide when you register to use our site, search for a product, place an order on our site, when you report a

problem with our site.

      The information you give us may include your name, address, e-mail address and phone number, financial and credit card information.

The following information may be collected, but will be anonymised and will not contain any information from which you can be identified:

      • Technical information, including the Internet protocol (IP) address of your computer, your login information, browser type and version,

time zone setting, browser plug-in types and versions, operating system and platform;

      • Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date

and time); Products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction

information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to

call our customer service number.


We will email you to process your order . Only LoveToy will use your email address. We will never pass on your email address or personal

information to a third party for marketing purposes. We will provide your email address to delivery services for the sole purpose of sending

you tracking notification for your delivery.

      You can unsubscribe any time

When you join the LoveToy email newsletter, you can unsubscribe at any time by clicking the unsubscribe link that is at the bottom of every

message that we send.Or you can send a message to our customer care department and we will unsubscribe you.

        How we use your personal information

Personal information you provide is used by us only for the following purposes:

• To improve your shopping experience at our website

• To process your order

• With your permission, to notify you of products or special offers that may be of interest to you

        Sharing of information

We do not sell or otherwise share your information with any third party. We use your information exclusively as stated within this Policy.

        Disclosure of your information

We may share your personal information with members of LoveToy's group, which means our subsidiaries, our ultimate holding company

and its subsidiaries.If we sell or buy any business or assets, we may disclose such information to the prospective seller or buyer of such

business or assets as may reasonably be required.

        Links to other websites

Our site may contain links to other web sites that are not owned or operated by us. We do not control, recommend or endorse and are not

responsible for these sites or their content, products, services or privacy policies. Please refer to the privacy policy of the third party website

for guidance on the operation, function and management of that web site. You should also independently assess the authenticity of any

website which appears or claims that it is one of our sites (including those linked to through an email).

      Where we store your information

All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where

we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for

keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the Internet may not be completely secure. Although we will do our best to protect your

personal information, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we

have received your information, we will use strict procedures and security features to prevent unauthorized access.

      Changes to this policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email.

Please check back frequently to see any updates or changes to our privacy policy and how they affect you.