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Customer support

How can I purchase Lovetoy products?

For Wholesalers and Distributors: Simply purchase your products right here on our website. Sign up for an account and one of our knowledgeable Sales Representatives will contact you and help you set up your account. This website is for wholesalers and distributors only.
For Consumers: If you are from the United States, You can order here at www.buylovetoy.com for some of our products. In other countries, You can purchase from your favorite retailer.

What other ways can I place my wholesale order?

Our online ordering system is super easy to use and ensures your order is processed error-free.
After you place the order online, our sales representative will contact you by email to confirm the shipping method, delivery time, payment information, etc, and send you the final invoice by email to proceed with payment. however, if you prefer to place your order by email, feel free to contact our Sales Representative by sending an email to sales@lovetoysindustry.com.They always want to hear from you!

Does your product carry a consumer warranty?

Yes! check here: https://www.lovetoyproducts.com/info/warranty_i0118.html

Have problems with our products?

If you have problems using our products, you may contact our customer service by email:  service01@lovetoysindustry.com (United States),
service02@lovetoysindustry.com (Outside of the United States).
Please let me know your location country in the email.